his repair is to replace the hard drive in your iPod if it is showing a sad face or folder on screen, clicking, whirring, skipping or wont restore. NB all data will be lost during this repair
We'll test the unit upon receipt and perform the replacement, sending your ipod back to you by special delivery (with £500 insurance for loss or damage in transit) If we find any further faults upon receipt we'll contact you to establish whether you wish us to repair your unit or whether you want us to return the unit to you.
(Do not send in your iPod without ordering this service and paying first!)
If you placed an order for iPod installation/repair services, please send your iPod to the following address provided:
UNIT 81 DARTFORD BUSINESS PARK
When sending the iPod in for service I recommend you use a shipping service with tracking or delivery confirmation. Make sure your name is on the return address or listed somewhere on the package for the fastest service possible! Please adequately pack your iPod in sturdy packaging such as a box rather than an envelope! Be sure to put the iPod's hold switch in the hold position. This prevents your iPod from turning on and being damaged in shipping!
Do not send anything aside from your iPod in for service (ex. cases, original iPod boxes, additional unnecessary accessories!)
Also with your iPod please be sure to include the following on a sheet of paper:
Brief description of the problem you're having
This is to help us keep track of your iPod and to give a background into your iPod troubles!
Justparts is not liable for any damage incurred during the shipment from your location to Justparts's facility! Also you must order something from the store in order to send your iPod into JustParts. We cannot have non-documented iPods being delivered due to the hassle of having to sort out the owner and the owners form of payment. If an iPod is delivered without an online store order, it will be held until the owner can be reached (for up to 90 days.) If no contact is made, the iPod will be considered abandoned and JustParts will take ownership.